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Privacy Policy

  1. Introduction 

    • We are committed to protecting the privacy of our website visitors and app users; in this policy, we explain how we will treat your personal information. 

    • By using our website/application and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  2. Credit 

  3.  Collect personal information 

    • We may collect, store and use the following types of personal information: 

    • Information about your computer and about your visits to and use of this website (including your IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths); 

    • Information you provide to us when registering for our application, including your email address; 

    • Information you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address); 

    • Information that you provide to us when using the services on our website or that is generated during the use of these services (including the timing, frequency and mode of use of the service); 

    • Information relating to any purchase you make of our Services or any other transaction you enter into our application (including your name, address, telephone number, email address and card details); 

    • Information contained in or relating to any communication you send to us or through our website and/or application (including the content of the communication and metadata associated with the communication); and 

    • Any other personal information you choose to send us. 

    • Before disclosing another person's personal information to us, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

  4. Use of personal information 

    • Personal information submitted to us through our website and/or application will be used for the purposes specified in this policy or on the relevant pages of the website and/or application. 

    • We may use your personal information to: 

    • Administer our website, apps and business; 

    • Personalize our website and app for you; 

    • Enable the use of the services available on our website and app; 

    • You send the products you have purchased in our application; 

    • Provide you with the services purchased by us; 

    • You send statements and invoices; 

    • You send non-commercial commercial communications; 

    • You send email notifications that you have specifically requested; 

    • You send our electronic newsletter, if you have requested it (you can inform us at any time if you no longer need the electronic newsletter); 

    • You send marketing communications relating to our business or the businesses of carefully selected third parties which we think you may find interesting, by post or, if you have specifically consented, by email or similar technology (you can tell us at any time if you no longer need marketing communications); 

    • Provide third parties with statistical information about our users (but such third parties will not be able to identify any individual user from this information); 

    • Dealing with inquiries and complaints made by or about you regarding our website and app; 

    • Keeping our website secure and preventing fraud; and 

    • Verify compliance with the terms governing the use of our website and your application. 

    • If you submit personal information for publication on our website or mobile application, we will publish and use that information in accordance with the license you grant to us. 

    • We may not, without your express consent, provide your personal information to any third party in connection with third party or third party direct marketing. 

    • All of our in-app financial transactions are processed by our payment service provider, Wix. We will only share information with our payment service provider to the extent necessary to process payments you make through our mobile application, to refund those payments, and to deal with complaints and queries relating to those payments and refunds.  

  5. Disclosure of personal information 

    • We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or contractors as reasonably necessary for the purposes set out in this policy. 

    • We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy. . 

    • We may disclose your personal information: 

    • To the extent that we are required to do so by law; 

    • In connection with any ongoing or potential legal proceedings; 

    • In order to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk); 

    • To the buyer (or prospective buyer) of a business or asset that we are (or are considering) selling; and 

    • anyone we believe to be reasonable may apply to a court or other competent authority for disclosure of such personal information if, in our reasonable opinion, such court or reasonably reasonable authority orders disclosure of such personal information. 

    • Except as provided in this policy, we will not provide your personal information to third parties.  

  6. International data transfers 

    • The information we collect may be stored, processed and transferred between any country in which we operate in order to enable us to use the information in accordance with this policy. 

    • The information we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India. 

    • Personal information that you post on our website/application or submit for publication on our website/application may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others. 

    • You expressly agree to the transfers of personal information described in this Section 6.  

  7. Security of personal information 

    • We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. 

    • We store all personal information you provide on our secure servers (password and firewall protected). 

    • All electronic financial transactions entered into through our application will be protected by encryption technology. 

    • You acknowledge that the transmission of information over the Internet is inherently insecure and that we cannot guarantee the security of data sent over the Internet. 

    • You are responsible for maintaining the confidentiality of the password you use to access our website and your application; we will not ask you for your password (except when you log in to our website or us  

  8. Amendments 

    • We may update this Policy from time to time by posting a new version on our Website and App. 

    • You should check this page from time to time to ensure that you are happy with any changes to this policy. 

    • We may notify you of changes to this policy by email.   

  9. Your rights 

    • You may ask us to provide you with any personal information we hold about you; the provision of such information will be subject to: 

    • The payment of a fee (currently fixed at 30 CAD); and 

    • Appropriate proof of your identity (for this purpose we usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a bill showing your current address). 

    • We may refuse personal information that you request to the extent permitted by law. 

    • You can ask us at any time not to process your personal information for marketing purposes. 

    • In practice, you will expressly consent in advance to the use of your personal information for marketing purposes or we will give you the opportunity to opt out of the use of your personal information for marketing purposes.  

  10. Information update 

    • Please let us know if the personal information we hold about you needs to be corrected or updated.  

  11. Cookies 

    • Our website uses cookies. 

    • A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 

    • Cookies can be "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user. user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

    • Cookies generally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in and obtained from cookies. 

    • We use both session and persistent cookies on our website. 

    • Most browsers allow you to refuse to accept cookies; for example: 

    • In Internet Explorer (version 11), you can block cookies using the cookie management override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; 

    • In Firefox (version 44), you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept site cookies"; and 

    • In Chrome (version 48), you can block all cookies by accessing the "Customize and control" menu, clicking on "Settings", "Show advanced settings" and "Content settings", then selecting "Block cookies". sites of the definition of all data" under the heading "Cookies". 

    • Blocking all cookies will have a negative impact on the usability of many websites. 

    • If you block cookies, you may not be able to use all the features of our website. 

    • You can delete cookies already stored on your computer; for example: 

    • In Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at ie=ie-11); 

    • In Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking " Show cookies" "Delete all cookies"; and 

    • In Chrome (version 48), you can delete all cookies by accessing the "Customize and control" menu, clicking on "Settings", "Show advanced settings" and "Clear browsing data", then selecting " Cookies and other data from sites and plug-ins" before clicking on "Clear browsing data". 

    • Deleting cookies could have a negative impact on the usability of many websites.   

  12. Our Details 

    • This website is owned and operated by Custom Standard Solutions Inc. 

    • Our principal place of business is in Pointes-des-cascades, Quebec. 

    • You can contact us: 

    • By filling out the contact form on 

    • By telephone, by calling (xxx) xxx-xxxx between 8 a.m. and 5 p.m., or 

    • By email, using 

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